GROOV FOR HOSPITALITY

Elevate hospitality workforce performance with real-time insights

Groov provides hospitality executives with real-time insights into workforce performance, engagement, and productivity, helping you streamline operations, reduce staff turnover, and ensure consistent service quality. With Groov, your teams can stay focused, motivated, and aligned with your business objectives, driving customer satisfaction.

Try Groov today

Real-time insights to maximise service excellence

Groov delivers real-time data on workforce engagement and performance, enabling hospitality executives to make data-driven decisions that optimise service delivery and ensure that teams are operating at peak efficiency. This visibility helps you maintain high standards and adapt quickly to fluctuations in guest demand.

Identify patterns to improve operational efficiency

Groov’s data analytics reveal patterns in team workflows, helping you spot inefficiencies in areas such as guest service, housekeeping, or food and beverage operations. By streamlining these processes, Groov enables you to reduce costs, improve guest experiences, and keep operations running smoothly.

Retain top talent and build a resilient workforce

Employee turnover can be costly in the hospitality industry. Groov helps executives monitor team engagement and morale, identifying potential issues before they lead to burnout or high turnover. By providing timely support, you can keep your top talent engaged and focused on delivering exceptional guest experiences.

WHAT’S INCLUDED WITH GROOV FOR HOSPITALITY:

Groov provides real-time insights into the engagement, performance, and stress levels of hospitality staff, allowing executives to track workforce wellbeing during busy periods. These insights help optimise staff support, ensuring high-quality customer service and operational efficiency. Learn more.
Groov’s sentiment analysis captures how hospitality employees feel about their roles, helping leaders identify early signs of burnout or disengagement. This data allows executives to implement timely interventions that improve morale, enhance retention, and keep teams motivated. Learn more.

Groov integrates into the daily operations of your hospitality teams, offering practical, real-time insights that help staff stay focused and productive without interrupting service delivery. This ensures your team remains agile and responsive, even during peak service times. Learn more.
Groov’s feedback tools allow executives to collect real-time, anonymous feedback from employees, offering insights into team sentiment and engagement. This information enables leaders to address emerging challenges early, keeping your workforce motivated and aligned with the fast-paced demands of the hospitality industry. Learn more.

Groov’s microlearning tools provide short, actionable lessons that hospitality staff can easily absorb during their shifts. These insights help improve customer interactions, build team resilience, and continuously enhance service quality without disrupting operations. Learn more.
Collaborate with a dedicated Groov workplace scientist to analyse workforce data and identify strategic opportunities for performance improvement. By leveraging data-driven strategies, you can optimise your hospitality teams and maintain high standards of service excellence. Learn more.

HOW IT WORKS

Sensing

Groov automatically ingests data from the tools your team uses daily, spotting patterns and identifying anomalies and trends in real-time.

Science

The Groov Index, powered by generative AI and our world-class behavioural science, delivers real-time executive scores, helping leaders take immediate action.

Suggestions

Your managers receive real-time insights and actionable next steps to support their teams, drive performance and business outcomes.

Explore expert services for hospitality leaders

Groov Together offers expert-led workshops, consulting, keynotes, and strategic coaching tailored specifically to the needs of the hospitality industry. This optional add-on helps executives implement high-impact strategies that enhance workforce productivity, engagement, and service delivery. Our workplace scientists work closely with your leadership team to design programmes that align your teams with your business goals, ensuring long-term success and customer satisfaction.

>> Explore Groov Together

WHY LEADERS LOVE GROOV

“The metrics we’re now able to track through the Groov platform allow us to not only see the results of initiatives we’ve put in place, but also where there remains areas of need & opportunities for improvement.”

— John Frear, Group Capability & Performance Manager, Giltrap Group