How to raise an issue with your manager
Follow these 3 steps to raise an issue with your manager and make it a productive conversation.
Whether it’s bullying, culture, or workload, raising an issue with a manager can seem a daunting task - but with a bit of planning - and some consideration of your manager’s communication style - you can turn it into a productive conversation.
Step 1: Planning
Write down the issue in a way that keeps the emphasis on a solution. Blame tends to make people react defensively. Judgements about people’s values or personality are difficult to change so focus on the things you can.
If the issue is bullying, take note of what happens when it occurs. If it’s culture, what actions or situations contribute? For workload, note down the tasks you’ve got and the time they take.
If others are involved, have you raised the issue with them? Your colleagues may not know that their jokes make you uncomfortable, or their repeated absences make it hard for you to do your job.
Step 2: In the conversation
Raise the issue, focusing on the facts, and any potential solutions. How does this make you feel, and does it impact others?
Listen actively to what your manager has to say – and remember that how your manager communicates will reflect their communication style, rather than how they feel about you.
Step 3: After the conversation
Workplace issues like these usually involve several people – so a solution may take time.
Your manager might instead suggest some next steps to take.
If the meeting doesn’t go as planned, it’s OK to feel disappointed. Talk to someone you trust and decide how to proceed.
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